PRESCRIPTION REQUESTS

From 1st April 2021 we will be asking patients to revert back to ordering their prescriptions by way of paper copy. We have a prescription postbox outside the surgery for you to place your request slip in there. Please allow 2 working days for your prescription to be processed at the surgery. Alternatively you can order your prescriptions online at :

 cooklane.surgery@nhs.net

Please remember to order your prescriptions in time as we will be closed on the following dates:

Mon 1st Jan 2024

Repeat Prescriptions

Patients on long term medication can order repeat prescriptions in the following ways:

  • By post – send it to us with a stamped addressed envelope if you want us to post it back to you
  • Online – via the link at the top of this page – new users are required to complete a simple registration.
  • Via a local chemist  - ask your chemist about their repeat prescription service.
  • We DO NOT accept repeat prescription medication requests over the telephone. ( only in circumstances where a patient is housebound and has no family to help, or, over the age of 75 , or has a disability)

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
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