Cook Lane SurgeryCook LaneHeckmondwike, WF16 9JGTel: 01924 402073
Health Promotion, Asthma, Diabetic Clinics, Cervical Cytology, Clinical Nurse Procedures, Travel Vaccination, Smoking Cessation, Ear Syringing and General Health enquiries.
The practice manager is responsible for the administration of the practice. If you have any non-medical problems ask to see her- she will be very happy to try and solve them for you.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
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